OUR FAQ

For all questions we have an answer.

WHAT COUNTRIES DO YOU SHIP TO?

Good news, we ship worldwide.

WHAT ARE YOUR PRICES AND DELIVERY TIMES?

Prices depend on the number of products ordered and current postal rates. The shipping price will be indicated in your basket after completing the form with your details.

CAN I ASK FOR EXPRESS DELIVERY?

Of course, express deliveries are possible on request.

HOW TO EDIT MY ORDER AFTER CONFIRMATION?

Contact us at this email address: contact@irisetopale-beauty.com with your order number which you will find in our confirmation email.

CAN I RETURN A PRODUCT OR RECEIVE A REFUND?

Refer to article 7 “Return of goods” of the GCS.

HOW TO MAKE A RETURN OR REFUND?

Contact us at this email address: contact@irisetopale-beauty.com.

WHAT PAYMENT METHODS ARE AVAILABLE?

We accept Maestro, Visa, Mastercard, CB and American Express.

Need help with our site or questions about our products?

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Partnership and press contact

contact@irisetopale-beauty.com